DubaiNow, the UAE’s leading unified smart services platform developed by Digital Dubai, has expanded its offerings by integrating with the Etihad Credit Bureau (ECB). This new partnership enables users to access their personal credit report and credit score directly within the app, providing enhanced convenience and promoting financial literacy across the UAE.
The Etihad Credit Bureau, the UAE’s federal authority responsible for collecting and providing credit information and analytics, announced the integration as part of its broader commitment to supporting the country’s digital transformation.
Credit Information Now a Click Away
Thanks to this new feature, DubaiNow users can instantly retrieve their credit report and credit score with just a few taps, eliminating the need for separate logins or visiting different platforms. This integration makes it easier than ever for individuals to monitor their credit health, stay financially informed, and make better financial decisions.
Marwan Ahmad Lutfi, Director General of Etihad Credit Bureau, commented on the collaboration:
“Etihad Credit Bureau is committed to advancing the UAE’s digital transformation agenda by fostering integration across local government platforms. By leveraging advanced technology and seamless APIs, we’ve made it easier than ever to stay informed about your credit health through the digital channels individuals use most.”
DubaiNow: Over 300 Services in One App
The DubaiNow app already provides more than 300 integrated government and private sector services, covering a wide range of daily needs — from paying bills and renewing vehicle registrations to accessing health services and managing official documents.
With the addition of ECB’s services, users can now:
- Access their personal credit report
- View their credit score
- Gain insights into their financial standing
- Make informed decisions regarding loans, credit cards, and other financial matters
This service is a vital tool for individuals looking to better manage their financial well-being and understand how lenders view their creditworthiness.
Supporting the UAE's Digital Vision
The partnership between Etihad Credit Bureau and DubaiNow reflects the UAE’s commitment to building a world-class digital ecosystem, in line with the country’s national strategy, “We the UAE 2031”, which aims to foster innovation, smart services, and a robust digital economy.
Matar Al Hemeiri, Chief Executive of the Digital Dubai Government Establishment, emphasized:
“We are pleased to announce the joining of Etihad Credit Bureau to the DubaiNow application, enabling users to easily and quickly access their credit information anytime. This step embodies Etihad Credit Bureau’s leading position and reflects its commitment to advancing the digitalisation of life in the UAE.”
Part of a Broader Digital Integration Effort
This integration builds upon ECB’s earlier digital initiatives, including its successful service linkage with TAMM Abu Dhabi, the unified government services platform for the capital. The ultimate goal is to offer seamless, nationwide access to credit services, supporting both individuals and businesses in managing their finances with ease.
Why Access to Credit Information Matters
Access to real-time credit information empowers residents to:
- Understand their financial health
- Identify potential issues affecting their credit standing
- Prepare for loan or credit card applications
- Improve overall financial literacy
- Avoid surprises when dealing with financial institutions
Promoting access to credit reports also contributes to greater transparency and responsible borrowing, essential for building a stable financial environment.
The Future of Financial Services in the UAE
The integration of Etihad Credit Bureau services into DubaiNow is just one example of how the UAE is embracing technology to simplify everyday life and improve access to essential services. As the country continues to invest in digital transformation, residents can expect:
- Faster, more secure access to personal information
- Greater integration between government platforms
- Improved user experience for essential services
- A more digitally connected society
Conclusion
The latest integration between the Etihad Credit Bureau and DubaiNow marks a significant step toward enhancing financial transparency, empowering individuals, and reinforcing the UAE's reputation as a global leader in digital innovation. With instant access to their credit report and score, UAE residents can now take greater control of their financial health, all within the convenience of a single app.
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