The initiative aimed at enhancing the guest experience, improving parking availability and streamlining the process will apply to Grand Parking, Cinema Parking and Fashion Parking
Dubai Mall has introduced a new paid parking system, in collaboration with Salik Company, Dubai’s exclusive toll gate operator.
The system will be implemented starting Monday, July 1.
The initiative – aimed at enhancing the guest experience, improving parking availability and streamlining the process – will apply to Grand Parking, Cinema Parking, and Fashion Parking.
Zabeel and Fountain Views parking will remain free.
Shoppers and visitors will benefit from complimentary parking for the first four hours on weekdays and six hours on weekends.
Emaar and Salik collaboration to free up more parking spaces
The introduction of the paid parking system aims to free up spaces, ensuring guests can find parking more quickly and easily.
Ahmed Almatrooshi, speaking on behalf of Emaar Properties, said: “We are pleased to introduce a seamless parking payment solution at Dubai Mall. This initiative aligns with our commitment to enhancing the guest experience by leveraging innovative technologies, in collaboration with Salik. This collaboration highlights our dedication to continually improving our services and setting new benchmarks in retail and leisure.”
Ibrahim Sultan Al Haddad, CEO and board member of Salik Company, emphasised the significance of this partnership: “The latest announcement represents a significant milestone as we collaborate closely with Emaar Malls to provide customers of this renowned destination with this first-of-its-kind parking management technology.
“This is an important step in our strategic evolution to become a global leader in sustainable and smart mobility solutions and is also in line with our ambition to deliver innovative and convenient solutions that eliminate the need for gates or barriers. This is just the beginning for us, and we are truly excited to have Emaar as our first partner.”
Timetable and costs
Weekdays:
| Hours | Rate (dhs) |
|---|---|
| 0 – 4 | 0 |
| 4 – 5 | 20 |
| 5 – 6 | 60 |
| 6 – 7 | 80 |
| 7 – 8 | 100 |
| >8 | 200 |
| >12 | 500 |
| >24 | 1,000 |
Weekends:
| Hours | Rate (Dhs) |
|---|---|
| 0 – 6 | 0 |
| 6 – 7 | 80 |
| 7 – 8 | 100 |
| >8 | 200 |
| >12 | 500 |
| >24 | 1,000 |
One of the world’s most popular malls
In other news, Dubai Mall received a record 105 million visitors last year, a jump of over 19 per cent on the previous year’s 88 million, making the mall the most visited place globally in 2023.
The mall’s digital footprint has also expanded significantly, with an Instagram following currently at 1.3 million. Its customer satisfaction averaged 4.6, reflecting positive feedback from thousands of customers.
Dubai Mall, which was inaugurated in 2008, is the world’s second-largest shopping mall, measuring 1.2 million square metres. It has more than 1,200 retail outlets, including two anchor department stores, Galeries Lafayette and Bloomingdale’s, along with over 200 international dining experiences.
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