Metadata Technologies

July 16, 2018 572

Metadata Technologies

+97143910710

Dubai Internet City, Building 2, Level 1

Established in 2002, METADATA Technologies has matured as a Customer Relationship Management (CRM) company having rich experience and knowledge in this domain since 13 years. METADATA Technologies is now the regional leader in providing CRM Solutions. We specifically assist customers with CRM implementations in terms of software, consultancy services and best practice implementation, as well as provide training and conduct CRM audits to enable our customers to become more customer-centric and achieve significant business benefits.

Our proven implementation methodology has ensured successful implementations and rapid ROI for our customers giving them the competitive edge over other companies in the market.

Read on to know more on how we’re different from the rest of the CRM crowd.

  1. Regional Specialists of CRM Solution
    As a 100% CRM focused company, Metadata Technologies offers a unique advantage over competition. Metadata Technologies is a strong CRM company with an experience of over 13 years and more than 60 CRM implementations in the region.
  2. Structured PMI Project Methodology
    Metadata Technologies follows the PMI methodology for all projects. This has been crucial in achieving high rates of project success as it is a highly structured methodology. Some of the key milestones include Business Requirement Study, Conference Room Pilot, User Training Sessions, and Handholding.
  3. Award Winning Service and Support
    Metadata Technologies along with the support of our partners offers world class support. With strong CRM knowledge and CRM implementation experience, your implementation success is assured. Metadata Technologies was recognized as the best Customer Service Company by TECOM Investments Authority.
  4. Add-on products: Dashboards, SMS Add-On, Self Service Portal
    Metadata Technologies has an experienced professional service team and has consistently provided high value to our products by developing add-ons. Metadata Technologies has developed add-ons like Dashboards and SMS management to make the CRM more effective and relevant to each user. One of our major developments has been a Self Service Portal with unlimited user access to create and manage tickets.
  5. High Customer Satisfaction Ratings
    Metadata Technologies has the experience of dealing with customers of all size – small, medium and large corporations. We have maintained a large base of satisfied customers in the region, venturing into varied industries ranging from healthcare, real estate, service sector, to education, banking and the oil & gas sector.